Inflogent automatically re-engages past customers whose recurring service has lapsed — recovering recurring revenue you already earned, without lifting a finger.
The Problem
Recurring service revenue quietly disappears when customers lapse. A quarterly pest treatment is forgotten, a maintenance contract expires, a one-time customer is never asked back. These are customers who already chose you once — the easiest revenue to recover — but no one has the time to manually chase every lapsed account, so it just fades away.
How It Works
Inflogent identifies customers whose recurring service or renewal has lapsed — quarterly treatments, maintenance plans, annual inspections.
A personalized, friendly message goes out inviting the customer to reschedule or renew.
When the customer replies, the AI carries on the conversation and answers questions about timing and pricing.
Ready customers are booked back into your calendar or route — recovering the recurring revenue.
Your renewal and retention rate climbs without manual follow-up work.
Reactivation happens by text — the easiest way to reach a past customer. The message is personalized to the service they used before and feels like a friendly check-in, not a marketing blast. When they reply, the AI picks up the conversation and books them back in.
Lapsed customers are ranked by the value of the recurring service they used to have, so the highest-value renewals are re-engaged first. The AI confirms whether the customer is ready to renew or needs a nudge, and books accordingly.
When a lapsed customer is ready to come back, Inflogent books the renewal or reservice directly into your calendar or route — recovering the recurring revenue without a manual call.
Reactivating a past customer is far cheaper than acquiring a new one. Recurring service revenue — quarterly treatments, maintenance plans, annual inspections — is the backbone of a profitable service business, and Inflogent protects it automatically instead of letting it quietly lapse.
Your dashboard tracks how many lapsed customers were re-engaged, how many renewed, and the recurring revenue recovered — so retention is measurable rather than something you hope for.
FAQ
Inflogent identifies customers whose recurring service or renewal — quarterly treatments, maintenance plans, annual inspections — has not been scheduled or completed on time.
Yes. Each message references the specific service the customer used before and feels like a friendly check-in, not a generic marketing blast.
Yes. When a lapsed customer replies and is ready, Inflogent books the renewal or reservice directly into your calendar or route — recovering the recurring revenue.
Reactivating a past customer is far cheaper than acquiring a new one, and recurring service revenue is the backbone of a profitable service business. Inflogent protects it automatically.
14-day free trial · No credit card required · One recovered job can pay for months of Inflogent.